Courier Classroom: Setting Goals for Your Team

Is what they want the same as what you want? Probably not! This session will show you how to identify your team members’ personal goals and how to align them with the goals of your organization in order to maximize premium performance.

In this interactive workshop, participants will:

• Discuss the connection between company vision and sales team performance.
• Discuss some of the tangible and intangible goals that motivate team members.
• Describe the manager's role in directing the performance of team members.
• Describe a step-by-step process for developing performance expectations.