Navigating Challenges in Communication with Our Clients
May 21, 2021 | 9:00 am– 12:15 pm
The deadline for registration is May 20
3 CE Credits
This training is approved for CE for social workers, counselors, and marriage and family therapists in the state of Ohio. This training is approved for chemical dependency counselors in domains C2.
Level of Course | 200 Intermediate
Sometimes the most challenging part of what we do is building a strong therapeutic rapport with clients that includes establishing trust, open communication, and a relationship container where healthy client change(s) can occur. This training will explore some of the challenges to creating client-centered relationships. This training will also provide opportunities to explore and practice elements of mindfulness and principles from motivational interviewing to increase clinician effectiveness in having conversations with clients that matter, with the end goal being increased clinician effectiveness to assist clients in creating their own lives worth living. Course participants will be able to ask questions via webinar chat during the Q&A portion of the course.
Participants will be able to assess and identify both areas of challenge and areas of strengths in developing a strong therapeutic rapport with client systems.
Participants will be able to identify how a trauma-informed care lens can assist them in creating a relationship container with client systems where healthy changes can occur.
Participants will be able to identify at least two new strategies they can personally use to promote client-centered relationships where clients get better and experience an improvement in their quality of life as a result of the therapeutic connection with the participant.
9:00 am – Mindfulness and setting the stage, main terminology, and challenges and strengths
10:00 am – Break
10:07 am –Trauma-informed care approaches and motivational interviewing
11:07 am – Break
11:14 am –Balint groups and other ways to develop our view of clients more clearly. Keeping ourselves “balanced” to be a trustworthy container for clients’ sacred trust in us.
12:00 pm – Q&A
12:15 pm – Adjourn
Participants are required to stay logged in for the Q&A portion of the training for successful completion, as it is part of the educational portion of this course.
Presented by Lois Marie Clay Stepney, MSW, LISW-S
Curriculum Director at The Ohio State University College of Social Work
Lois Marie Clay Stepney, MSW, LISW-S is a passionate adult educator who has taught social work practice courses in the College of Social Work at the Ohio State University for the past 18 years. Ms. Stepney has utilized her social work skills in the Columbus, OH community working primarily with children, adolescents, and their adult caregivers, for most of her 25 years in the profession. She has clinical and administrative supervisory experience. Ms. Stepney is passionate about addressing the promotion of resilience and emotional wellbeing in helping professionals.