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Academic Advisor & Student Success Technology Specialist

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Job no: 502976
Department: Regl Student Services - Middletown Campus
Location: Middletown, OH
Work type: Salary Staff
Categories: Advising, Counseling
Status: Full Time
Temporary: No


Job Summary:
Academic Advisor & Student Success Technology Specialist to provide academic advising and academic success outreach to undergraduate students pursuing baccalaureate and associate degrees offered at Miami University Regionals. This includes academic planning, connecting advisees with appropriate university resources, communicating relevant information verbally and electronically, and teaching student success courses. Provide technical support for campus & divisional student success platforms and related data reporting.

Join the Miami Regionals Academic Advising team and shape the future of our undergraduate students, where you will help to empower minds and strengthen our communities through academic advising and academic success outreach. Miami Regionals Advisors serve a wide range of Miami students in different capacities. First-year students and transfers, returning students, College-Credit Plus, and students in majors across the University to provide advising and guidance for timely graduation.

Duties/Physical Demands:
The Academic Advisor & Student Success Technology Specialist will:
  • Assist students with their transition to college, including participation in the admission, orientation, and registration funnel.
  • Provide individualized, holistic support for undergraduate students through caseload advising, and proactive nudges focused on retention.
  • Conduct academic interventions and provide outreach efforts focused on retention and academic success.
  • Provide academic advising across the university curriculum, policies, and processes to facilitate students' successful and timely educational planning and degree completion in alignment with their educational and career goals.
  • Monitor student progress through the utilization of advising and student success technologies for outreach to students.
  • Partner with academic departments and student success stakeholders across the university to ensure consistency in advising to support students' sense of belonging.
  • Instruct up to two credit hours per academic year of student success course work, such as UNV 101: I am Miami.
  • Provide user training and support for the University student success platform.
  • Utilize University data systems to provide timely data, analysis, and distribution to support student success-focused retention efforts.
  • Serve on committees/working groups as needed.
Minimum Qualifications:
  • Master’s degree, which must be earned by the appointment date. Minimum six (6) months of full-time student success experience in a university or college setting. Experience gained during a graduate program can apply (graduate experience is prorated; 1 semester of an assistantship is equivalent to 2.25 months of full-time experience).


Desired Qualifications:
  • Consideration may be given to candidates with a master’s degree in higher education, student affairs, college student personnel, psychological counseling, or related field; Nine (9) months or more of full-time advising experience in a university or college setting; Understanding of student development theory; experience working with diverse student populations; Understanding the purpose and advantages of a liberal arts education; Excellent written and oral communication (including public speaking), organization, technological and collaborative skills; Experience with technology such as: Banner, uAchieve (degree audits), Student Success platforms (ex: Navigate/Starfish), Slate, and Google Suite. Must be able to work collaboratively on a team, including the ability to effectively communicate with diverse populations. Demonstrated experience using technology, report generation, and data analyses.


Special Instructions to Applicants:
Submit a cover letter and resume. Inquiries may be directed to Kelli Bray at


Diversity Statement:
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

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