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Bilingual Spanish Consumer Contact Professionals Mon-Fri 930a-6p, Starts 10/10

Posted: 09/04/2022

You're Invited to Grow a Career with Fifth Third Bank!
***TUESDAY, 9/13 arrive anytime between 3pm–6pm ** Walk-In, No Appt Required, Hiring Manager Interview Open House Event!***
·Interview & Work Address: 5050 Kingsley Drive, (MOC Building) - Cincinnati, OH 45227 - enter Main/Visitor Guarded Entrance. Advise you are there for the Interview Event to access parking and enter the building. Check inside Building Security advising the same.
·Bring Current Resume & Professional Attire for your Manager Interview

INTERVIEWING & HIRING NOW FOR: ----Bilingual Spanish Consumer Contact, Customer Service Professional - $21.50/hr
·Work Shift after Training: Monday-Friday 930a-6p
·Start Date: 10/10/22
·Training: 9 Weeks – Full-time & Paid: Monday-Friday 8a-5p

*As a Fifth Third Bank Employee, you will enjoy:

·Benefits after 30 Days of Employment
·Medical, Dental, Vision, Life, Disability Insurance
·Paid Time Away-Holiday, Vacation, Sick
·Wellness Rewards Program & Annual $ Incentives
·Education Assistance Program - Full-time=$5250 Annual
·Matched 401k & Employee Stock Purchase Plan
·Family-Friendly Benefits that include: Paid Parental Leave, Maternity Concierge Service, Back-up Care Program & Fifth Third Family Exclusive Day Care Center-Madisonville only
·On-Site & Virtual Employee Concierge Service
·Robust Career Path Development & Limitless Internal Advancement Opportunities - Cincinnati is Corporate Headquarters for 5/3!

OVERVIEW:
As a Consumer Bilingual Professional, you will handle incoming calls from Spanish and English speaking consumer customers providing outstanding customer service in a fast-paced call center environment. By using job knowledge and available information, you will provide answers to questions regarding bank products and services and assist in resolution of the customer's issue.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
·High school education or equivalent required
·Fluent in English and Spanish
·Excellent customer service skills and the ability to articulate and explain information clearly; excellent telephone communication skills are essential.
·Previous customer service, call center, retail, service industry, sales, telemarketing, metric driven environments experience preferred.
·Must be able to perform data entry while multi-tasking, possess good problem-solving skills and computer abilities using multiple systems.
·Be able to understand and respond to customer inquiries in one or multiple product categories.

FOR IMMEDIATE CONSIDERATION, Apply Direct via the below 53 job url:  https://fifththird.wd5.myworkdayjobs.com/53careers/job/Cincinnati-OH/Bilingual-Spanish--Consumer-Contact-Professional--Mon-Fri-930a-6p---Starts-10-10_R35711

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