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Fiduciary Officer I

Posted: 06/16/2024

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The Fiduciary Officer is responsible for the efficient administration of Trust Accounts for FFB wealth management clients where the Bank is acting as trustee, executor, administrator, conservator, guardian or agent for Trustee. The Fiduciary Officer will provide expert advice and counsel on estate planning and trust administration, including high level customer service to clients, attorneys and beneficiaries, and administer accounts in a manner that ensures compliance with legal requirements and business line policies and procedures.

Essential Functions/Responsibilities:

  • Manages Risk – Monitors and controls risk in all aspects of trust and account administration.
  • Customer focus – Resolves problems efficiently and effectively brought by grantors, beneficiaries and others, such as requests for discretionary distributions.
  • Service to clients – Administers trust accounts, ensuring client objectives are met and are consistent with the governing documents, policies and procedures, State Trust code and sound fiduciary administration principles to best serve the interests of the beneficiaries.
  • Account Management - Collaborate with other Fiduciary Officers and Wealth Management Coordinators on new account paperwork, closing paperwork,  wire and ACH transfers, tax reporting, Charitable and non-charitable gifting, principle and income account portfolios, administrative reviews, bill pay, estimated tax payments and liabilities, ticklers, cost basis information, fee set up and modifications and all other account administration from opening to closing.
  • Responsible for complete and accurate information in paper file and on trust accounting system.
  • Collaborate with Wealth Advisors, attorneys and other internal partners t develop and implement comprehensive wealth management strategies.


Minimum Knowledge, Skills,  and Abilities Needed to Perform Essential Functions of the Job:

  • Bachelor's Degree
  • Minimum 5 years’ experience of relevant fiduciary, personal trust or trust administration
  • Broad based technical knowledge of investments, tax, legal and Bank operations
  • Current knowledge of fiduciary standards, principles and applicable laws and regulations
  • Knowledge of account management practices, tasks, and tools with the ability to provide services and support to key clients
  • Effective Communications and excellent organization skills
  • Accuracy and Attention to detail
  • Understands and controls risk in all aspects of account administration
  • Proficient in Word, Excel, and Outlook


Preferred Knowledge and Skills:

  • CTFA or JD strongly preferred


Level of Complexity and Scope:

Degree of Independence and Decision-Making:

  • Works with limited supervision


Required Supervisory Responsibilities:

  • N/A


Physical Requirements:

  • Occasionally lifts and carries up to 20 lbs
  • Frequently lifts and carries up to 10 lbs
  • Frequently sits, stands and drives

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