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Associate Director / Director of Current Student Communication

Posted: 01/09/2022

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COVID-19 Vaccination Policy:
All employees and students must be fully vaccinated by November 22, 2021. Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact or

Job no: 499735
Department: Center for Career Exploration and Success
Location: Oxford, OH
Work type: Salary Staff
Categories: Enrollment Services
Status: Full Time
Temporary: No

Job Title: Associate Director / Director of Current Student Communication
Salary/Grade: Salary
Hours Per Week: 40

Job Summary:
This position will plan, manage and execute current student communication plans for the Center for Career Exploration and Success, Bursar, University Registrar, Student Financial Assistance, One Stop and Student Success Office within Enrollment Management and Student Success(EMSS) by utilizing varying media and best practices. Through the collection of data and assessment and analysis of key metrics, this position will measure the effectiveness of communication efforts to inform divisional practices.

The position provides written copy, graphic design, website maintenance, social media content and strategy and works with the various EMSS offices on publication creation, and communications to various constituents. This position will serve as the EMSS liaison to University Communications and Marketing.

Duties/Physical Demands:

  • Plan, manage, and execute an integrated and comprehensive communication plan using varying media, including but not limited to email, print, web, text, digital marketing, and social media for current undergraduate students, parents/authorized viewers, campus partners, and other targeted audiences at all stages of the student lifecycle, as well as for key enrollment and student success initiatives and programs.
  • Collaborate with staff to recommend and implement strategic, program-specific marketing and communication initiatives that will enhance the awareness and effectiveness of the Career Center; advance mutually beneficial partnerships between employers, students and faculty; improve student career exploration and development and increase opportunities for student internships. Write copy (in addition to creating graphics) for marketing materials designed to entice student and stakeholder engagement (e.g. employers, parents, faculty, alumni, etc.)
  • Provide guidance to internal programs on effective communications efforts that increase program visibility and messaging impact.
  • Establish strong, collaborative relationships with cross-functional teams. Serves as a liaison to University Communications and Marketing (UCM) for current student communication plans to ensure projects are developed and executed to meet the clients' needs and meet University branding standards. This includes being one of the final reviews on all current student communication plans for EMSS, print and digital.
  • Monitor and benchmark other university communication and marketing strategies for messaging ideas, best practices, design concepts, and creative approaches to communication with target audiences.
  • Responsible for creative design, planning and timely implementation of approved externally directed marketing communications messages and programs through various media, collateral, publication production and multimedia.
  • Develop a change management process for EMSS website updates; Maintains and performs timely website updates, and enhancements of departmental websites; gives top priority to all website updates.
  • Assist in the coordination of office-wide special events, programs, workshops, and career fairs, and other events as needed. Other duties as assigned.

Minimum Qualifications:

  • Experience working with social media platforms
  • Strong written and verbal communication skills
  • Position is not eligible for H-1B sponsorship


  • Candidates with the following qualifications will be considered for the title of Associate Director:
    • Associate’s Degree in graphic design, marketing, communications, public relations, journalism or a related field and 4 years of experience or a Bachelor’s Degree in graphic design, marketing, communications, public relations, journalism or a related field and 3 years of experience


  • Candidates with the following qualifications will be considered for the title of Director:
    • Associate’s Degree in graphic design, marketing, communications, public relations, journalism or a related field and 8 years of experience or a Bachelor’s Degree in graphic design, marketing, communications, public relations, journalism or a related field and 6 years of experience with progressively responsible duties.

Desired Qualifications:

  • Knowledge of social media analytics, social media publishing tools, web analytics and tracking technologies.
  • Higher Education experience
  • Demonstrated effort to promoting diversity, inclusion and multicultural competence in an educational and work environment
  • Experience in Microsoft Suite, Adobe
  • Creative problem-solving skills

Knowledge, Skills and Abilities

  • Ability to respond independently and with flexibility under tight deadlines
  • Strong interpersonal, organizational skills
  • Ability to proactively network across departments and the University
  • Ability to operate independently and as part of a team

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

Benefits Eligible:


A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

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