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Care Coordinator

Posted: 02/12/2023

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Job no: 501378
Department: Student Counseling
Location: Oxford, OH
Work type: Salary Staff
Categories: Administration, Student Services, Other
Status: Full Time
Temporary: No

Job Summary:
The Care Coordinator will be a valuable member of the SCS team and will help facilitate on- and off-campus mental health care for students presenting with concerns that are outside of SCS’ scope of practice. The goal of this position is to promote continuity of care through coordination, collaboration, and advocacy. The Care Coordinator will act as a guide for students who might benefit from cross-service resources within the campus community (i.e. Student Health Services, Dean of Students Office, Student Success, etc.) and/or the local community (i.e., community mental health providers, hospitals, etc.). The Care Coordinator may also maintain a small caseload of individual clients during times of peak student demand.

Duties/Physical Demands:

  • Provides culturally responsive and identity-informed psychological services to Miami University students presenting with a wide range of mental health concerns. Recognizes the impact that racism, oppression, and other systemic inequities have on student access to care. Demonstrates the capacity and skill to increase access and promote student success.
  • Assists and supports students in accessing services from community resources for outpatient mental health care.
  • Develops and implements a system for follow-up with students who have been referred to community resources, including coordinated follow-up conversations with external providers to ensure the student’s referral was successful.
  • Maintains and manages SCS’ list of students who are awaiting their first individual counseling appointment by periodically checking in with these students, reminding them of other resources while they wait, and providing transitional support as/if needed.
  • Provides screening and stabilization of individual clients in crisis and may maintain a caseload of individual clients during times of peak student demand
  • Assists SCS staff with the hospitalization process, discharge planning, follow-ups, and coordination of other services including the hospitalized student’s transition back to campus.
  • Maintains a database of community referral resources and acts as liaison between SCS and community referral sources, including hospitals, private practitioners, clinics, psychiatry, and other mental health agencies.
  • Trains and supervises graduate students in psychology, social work, counselor education, or related fields.
  • Consults with faculty, staff, students, families, and other professionals regarding the mental health needs of students.
  • Maintains clinical records and provides ethical clinical documentation and communication with external practitioners as necessary.
  • Attends and participates in SCS clinical staff meetings, professional development, and continuing education activities.
  • Assumes responsibility for other assignments, including serving on divisional and university committees.

Minimum Qualifications:

  • Master's Degree in Counselor Education, Social Work, Counseling or related field.
  • Independent Licensure in the State of Ohio in professional discipline within 12 months of hire.

Desired Qualifications:

  • Independent Licensure in the State of Ohio in professional discipline at time of hire.
  • Doctoral Degree in Clinical or Counseling Psychology or related field.
  • Experience providing direct clinical services working with clients, including but not limited to, providing psychotherapy, crisis intervention, or care coordination and case management.
  • Supervised internship or work equivalent experience in university counseling center
  • Demonstrated interest or experience in providing psychological services to college students, particularly students of color, non-traditional students, student veterans, and students with disabilities.

Knowledge, Skills and Abilities

  • Demonstrated skills in working well under pressure to prioritize and manage multiple clinical situations and to coordinate these efforts as a part of a multidisciplinary team.
  • Energy to flexibly manage the professional demands of a challenging workload while maintaining positive and healthy perspectives and relationships.
  • Collaborative spirit of warmth, acceptance, respect, and trust towards colleagues.
  • Ability to positively represent SCS across diverse communities and interact effectively with both medical and mental health professionals and non-professionals (i.e., faculty, family members, concerned others) regarding mental health concerns.
  • Demonstrated sensitivity and commitment to multicultural competence, cultural humility, and a proven ability to interact with diverse individuals and groups.
  • Self-motivated, self-directed commitment to high professional ideals, standards and ethics.
  • Detail oriented, excellent organizational skills, and good follow through.
  • Excellent oral and written communication skills.

Special Instructions to Applicants:
Please include:
1. Cover Letter
2. Resume
3. List of three professional references, two of which must be current or former clinical supervisors

Diversity Statement:
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).


Benefits Eligible:




A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: 16 Feb 2023 Eastern Standard Time

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