Associate Director Campus Engagement
Associate Director Campus Engagement
Job no: 498869
Department: Armstrong Student Center
Location: Oxford, OH
Work type: Salary Staff
Categories: Administration, Student Services
Status: Full Time
Job Title: Associate Director Campus Engagement
Hours Per Week: 40
The Associate Director of Campus Engagement is responsible for managing the event planning process for all events hosted in the Armstrong Student Center, and is primarily responsible for events hosted by campus departments and off-campus entities (e.g. camps/conferences, weddings, etc.). Additionally, this position maintains and cultivates positive campus relationships with key stakeholders critical to the success of the Armstrong Student Center—this includes departments within the Division of Student Life, Campus Services, Enrollment Management & Student Success, University Advancement, academic colleges, and administrative departments. Finally, the Associate Director is responsible for the supervision and development of the Commuter Resource Center located within the Armstrong Student Center.
Manages reservations and meets with campus departments or off-campus entities hosting events in the Armstrong Student Center to ensure clear event setup expectations and smooth event implementation
Coordinates high quality customer service to patrons utilizing the facilities, services, and events; advises guests on the elements of successful event planning
Directly manages the Commuter Resource Center; including supervision of student staff (Commuter Center Assistants) and advising the Commuters of Miami (C0M) student organization
Coordinates comprehensive marketing and communication efforts on behalf of the office, including management of department website, branding elements, and serves on the Division of Student Life Communications Team
Responsible for Event Management Systems (EMS) software setup, troubleshooting, and upgrades
Organizes and implements the annual Priority Scheduling process for signature events and key stakeholders
Supervises a full-time Assistant Director of Student Organization Engagement and collaborates with other office staff members to ensure implementation of departmental initiatives
Effectively coordinates and communicates event details and support needs to the event operations staff
Collaborates with Conference & Event Services to ensure a seamless event production experience for all guests hosting events in the Armstrong Student Center
Applies policies equitably and recognizes unusual requirements
Works on a team in a collaborative environment
Other duties and as required
Master's Degree in student development, higher/adult education, student personnel, business or closely related field, and at least three years of full-time related professional experience which provides the following knowledge, skills, and abilities:
Demonstrated experience facilitating learning environments and knowledge of student development theories
Demonstrated experience in event planning
Demonstrated ability to foster collaborative campus partnerships
Demonstrated experience providing outstanding customer service
Demonstrated commitment to valuing diversity and contributing to an inclusive environment
Ability to manage multiple tasks in a fast-paced environment
Must be willing and able to work nights and weekends as needed to support events and activities
Must be willing to serve in an on-call professional staff member rotation
Five years of closely related full-time experience in a higher education environment
Proficiency in Event Management Systems (EMS) reservation software
Knowledge of Microsoft Visio diagram software
Knowledge of college union policies and procedures related to event production and customer service
Supervision experience of paraprofessional student staff and full-time professional staff
Experience with web editing, design principles, and comprehensive communication/marketing plans
Strong problem solving and critical thinking skills
Special Instructions to Applicants: Resume, cover letter and three professional references.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Benefits Eligible: Yes
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.
Advertised: 21 Jun 2021 Eastern Daylight Time