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KYC Operations Lead Analyst - Data Management

Posted: 11/17/2022

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This role can be located at our Florence, KY offices.

The KYC Operations Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.


Support the North America Anti-Money Laundering (AML) KYC (Know Your Customer) operation data management initiatives by performing Data Journey Validation (DJV) to ensure that accurate and complete data travels to Citi KYC for eligible customers and accounts. The data analyst will have data management and SAS skills. The key requirement for the role is the ability to understand complex business requirements, and apply SAS expertise in supporting KYC Operation teams.    

  • Develop and execute North America AML KYC data validation process and other analytics projects
  • Document processes and findings in an organized manner
  • Build proficiency in merging different types of data (e.g. transaction-level data with account-level data) and working with time-series data
  • Quickly create and run ad hoc queries to answer urgent business questions
  • Perform data analysis to clarify requirements or support future enhancement of a project
  • Become the subject matter expert on all North America KYC data; Manage end-to-end project communication with business partners
  • Work cross-functionally on teams with various groups including Global Compliance, IT, Personal Banking and Wealth Management business, and Operations
  • Support information security, regulatory, and internal compliance policy and procedure
  • Assist in researching data related issues identified during IT and business testing activities to determine root cause
  • Have the ability to operate with a limited level of direct supervision and exercise independence of judgement and autonomy
  • Concisely depict findings and results, and communicate to project team and management


  • 5 years of advanced SAS experience (macros, data management, data profiling and reporting)
  • Unix scripting experience
  • SQL and database experience is a plus; ETL experience is a plus
  • Proficient in EXCEL and experience in Power Point Experience working with large volumes of data in the financial services industry is strongly preferred
  • Experience with financial industry is a plus; experience with Anti-money Laundering or Know Your Customer initiative is a plus
  • Strong trouble-shooting and problem-solving skills; ability to research and track down the root cause of data issues across multiple system touch points
  • Strong verbal and written communication skills
  • Ability to present a compelling case to influence others where appropriate
  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Ability to multi-task and manage multiple projects simultaneously
  • Quick learner and self-starter


  • Bachelor’s/University degree in Computer Science, Business or related education or equivalent experience

The Data management position is a business role that will be involved in business driven data content validation and data profiling against application or datasets in SAS Grid environment, and summarize data to create reports.  The candidate will review Business Requirements and Design documents to understand business driver and technical design.  The ideal candidate will be comfortable delivering results in a variety of formats (e.g. control reports, exception reports, etc.) quickly in a fast-paced environment while working on multiple deliverables.    In this role, the individual requires good data analytical and root cause analysis skills in order to filter, prioritize, and validate potentially complex and dynamic material from multiple sources.  Strong communication and diplomacy skills are required as well as ability to concisely present results to Senior Management.  


Job Family Group:

Compliance and Control


Job Family:

Business KYC


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Salary Range:

$106,630.00 - $159,940.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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