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Program Manager, Food Services

Posted: 03/05/2023

Applications must be submitted through the University of Cincinnati website. Please click on the following link >
Current UC employees must apply internally via SuccessFactors >
To view all available openings with the University of Cincinnati please visit >
About the University of Cincinnati 
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff, and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.
About the Department of Food Services
Food Services is a part of the Campus Services Department under the Administration & Finance Division. Food Services oversee food services contracts for services that include meal plan dining, retail dining, catering services, and convenience stores.
Job Overview
The focus of this position is contract compliance with the university's Food Services agreements.  Areas of emphasis include routine food safety audits, communicating with students and parents, compiling and tracking data, and assisting with project management.
Typical workday hours for this role will be 10 a.m. - 7 p.m. (Mon – Fri). This schedule is designed to provide evening coverage for quality assurance audits of dinner service on campus. Limited weekend or extended evening work may be required.
Essential Functions

  • Conduct and document facility reviews in support of upholding the board of health standards and managing food services agreements.
  • Compile and summarize documentation of feedback received regarding the food services program. Perform program needs assessment and make recommendations. 
  • Manage customer communications with meal plan holders including reviewing and responding to emails, updating, and maintaining the food services website, and creating and distributing email blast communications.
  • Organize and facilitate monthly Food Focus Group meetings.
  • Assist in maintaining food services facilities through arranging deep cleaning and other maintenance support projects with outside vendors.
  • Assist in project management of new initiatives in Food Services.
  • Assist in compiling data and benchmarking reports.
  • Approve and monitor expenditures, prepare budget requests, and financial reports. 
  • Act as liaison to internal departments, external entities, and community organizations.
  • May prepare and edit reports and/or newsletters and develop publication materials.
  • May provide direct supervision to student staff.
  • Perform related duties based on departmental need.
Required Education
  • Bachelor's Degree.
  • Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
  • Three (3) years of relevant experience
Additional Qualifications Considered
  • ServSafe certfication will be required within in the first year of employment.
Physical Requirements/Work Environment
  • Sitting - Often
  • Repetitive hand motion (such as typing) - Often
  • Hearing, listening - Often
  • Talking - Often
  • Standing - Often
  • Walking - Often
Application Process
Please complete an online application and upload the required following documents:
  • Cover letter.
  • CV/Resume.
Please use the additional documents option if needed.
Applications must be submitted by clicking the Apply Externally Button at the top of this page or by clicking on this link >
Current UC employees must apply internally via SuccessFactors >
To view all available openings with the University of Cincinnati please visit >
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
  • Competitive salary range of $48,000 - $55,000 dependent on the candidate's experience.
  • Comprehensive insurance plans include medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

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