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Insurance Coordinator

Posted: 02/19/2023

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Job No: 501470
Department: Intercollegiate Athletics
Location: Oxford, OH
Work type: Salary Staff
Categories: Administration, Finance, Budget, Accounting, Athletics, Recreation, Other
Status: Full Time
Temporary: No

Job Summary:
This position handles all medical transactions with regard to student-athlete insurance for the Athletic Department.
This position specifically supports the mission of the University and the Department of Intercollegiate Athletics by assisting in institutional compliance with NCAA and Conference rules and regulations.

Duties/Physical Demands:

  • Communicating with insurance agents and beneficiaries.
  • Preparing claim forms and related documentation.
  • Reviewing claim submissions and verifying the information (explanation of benefits, ICD-10 Codes, HICVA, W-9's, etc.)
  • Recording and maintaining insurance policy and claims information in a database system (accident plan company/MU Wellness EMR).
  • Determining policy coverage and calculating claim amounts.
  • Processing claim payments.
  • Complying with federal, state, and company regulations and policies.
  • Performing other clerical tasks, as required.
  • Other duties as assigned.

Minimum Qualifications:

  • At least 2 years of experience as a claims processor or in a related role.
  • High attention to detail.

Knowledge, Skills and Abilities

  • Working knowledge of the insurance industry and relevant federal and state regulations.
  • Good understanding of medical terminology.
  • Computer literate and proficient in MS Office/Excel.
  • Excellent critical thinking and decision-making skills.
  • Good communication skills verbally and written.
  • Strong customer services skills.
  • Ability to work under pressure.

Diversity Statement:
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).


Benefits Eligible:



A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: 24 Feb 2023 Eastern Standard Time

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