IT Intern/Co-op (Spring/Summer 2024) 1
Basic Functions:
As an Information Technology Intern/Co-op you will be an important part of our team working on projects with other IT team members in person at our downtown Cincinnati, OH office. You will be assigned to one of the following areas based on business needs and best match of your talents, career path interest and area of study: Business Intelligence, IT Operations (Networking, VOIP, Help Desk, IT Security), Software Development, Support and Testing
What you'll do:
- Assist in functional team duties, including systems integration design, development and debugging; vendor software setup and configuration; report writing; end user support and training; and technology research and process mapping.
- Document end user support materials such as system diagrams and workflows as well as solution articles and video training content
- Participate in business process analysis and technology proof of concepts
- Assist in gathering software requirements from various business units and finding solutions to technology related issues
- Develop and test new software integrations
- Assist with monitoring and reporting tasks for websites, system alerts and security awareness
- Work on assigned tickets or user stories within our fast-paced high volume collaborative team environment
- Add real world skills to your resume within your assigned IT track (BI, DevOps, ITOps, QA)
- Network with other interns and mentors across the Nucor and DJJ IT Teams
Minimum Qualifications:
- A current university student enrolled in a degree seeking program studying Computer Science, Information Systems, or another business-related field with a minimum GPA of 3.0 that will not complete their degree program prior to the semester in which they will co-op or intern with us.
- Are a self-starter who can work both independently and, in a team,
- Have experience in customer-facing service work through volunteering, employment, and/or extracurricular activities,
- Are a service-minded, team-oriented, driven, and passionate problem-solver with a strong attention to detail,
- Are a curious investigator with a strong desire to learn more about information technology and our company culture as part of a Fortune 100 company,
- Are someone with strong communication skills and the ability to effectively explain technical concepts to non-technical audiences
- Are an organized go-getter with proven ability to balance multiple priorities at once
Preferred Qualifications:
- Proficiency in Microsoft® operating systems, software, and monitoring tools
- Scripting languages and object-oriented programming concepts and languages
- Knowledge of databases, data analysis, and report design concepts
- Knowledge of computer hardware, imaging, software installation
- Understanding of computer networks
- Linux/Windows server platform, virtualization, cloud computing concepts
- Familiarity with programming languages
- Familiarity with SEO, UX and use cases for web-based application optimization
- Experience performing requirements gathering, process mapping and functional testing
- Familiarity with ITIL concepts and IT ticketing systems
