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Appointment Coordinator - Primary Care

Posted: 10/24/2021

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City:  Norwood
State:  OH
Job Requisition Number:  245166
 

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

APPOINTMENT COORDINATOR-DIVERSIFIED SERVICES

 JOB FUNCTION:
The appointment coordinator is responsible for scheduling appointments for all office providers, verifying patient demographics and completing the required registration of patients. The coordinator must be able to complete all points of required quality maintaining department acceptable levels and goals. Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution. Dependability in areas of attendance, punctuality and the timely performance of duties. A working knowledge of medical terminology is necessary.

MINIMUM REQUIREMENTS:

EDUCATION:

  • Graduate of an approved technical, professional, or vocational program in Business. Will also accept other medical/ healthcare related fields of study. 

EXPERIENCE:

  • Up to 1 year Previous scheduling or call center experience 

SPECIALIZED KNOWLEDGE:

  • Familiar with on-line data entry/retrieval systems

 

 

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