Accessible Technology Coordinator
Job no: 501814
Department: VP of Information Technology Services
Location: Oxford, OH
Work type: Salary Staff
Categories: Administration, Information Technology, Other
Status: Full Time
Manages the day-to-day operations of the AccessMU Center, and develops, documents and implements policies, procedures, and best practices relating to service delivery of accessible text production, captioning services, and assistive technology (AT).
- Directs the timely flow of accessible text, alternative media production, and captioning services.
- Responsible for monitoring and fulfilling captioning requests from faculty for students who are eligible to receive this accommodation, as well as the campus community.
- Installs, operates and troubleshoots assistive technology, including but not limited to printers, scanners, braille embossers, specialized communication devices, and software.
- Responsible for hiring, onboarding, and supervising student employees.
- Researches current trends in assistive and campus technology; surveys students’ technological needs; researches and purchases technology; and participates in strategic planning for the AccessMU Center.
- Prepares reports using data from Miami’s electronic case management system.
- Maintains the AccessMU website, physical equipment, and software inventory.
- In collaboration with the Miller Center for Student Disability Services, develops, documents, and implements policies, procedures, and best practices relating to accessible text, captioning, and assistive technology.
- Recommends appropriate assistive technology, hardware, and/or specialized software based on the evaluation of the client’s needs.
- Actively promote a customer-oriented approach throughout IT Services.
- Participate in professional development activities.
- May occasionally teach one credit-bearing course, per semester, on an as-needed basis and with division approval.
- Perform other related duties as required or assigned.
- Provides assistive technology training and support to the Miller Center for Student Disability Services, the Rinella Learning Center, Human Resources, as well as for students, faculty, and staff who use assistive technology.
- Develops and presents training to teach students how to learn more efficiently by using assistive technology aimed at strengthening individualized student learning.
- Bachelor’s degree in a related field, earned by date of hire, OR
- Associate’s degree in a related field, plus 2 years of relevant experience
**This position is available to persons who are currently authorized to work in the United States on a full-time and indefinite basis. (Persons authorized to work on such a basis include US citizens, lawful permanent residents (“green card” holders), asylees, refugees, and temporary residents under IRCA.
- Master’s Degree in Communications, Rehabilitation Counseling, Educational Psychology, Psychology, or Social Work.
- Advanced knowledge and experience with assistive technology devices and implementation strategies.
- Knowledge and experience with website design, including basic knowledge of HTML and CSS and the Web Content Accessibility Guidelines 2.0.
- Knowledge and experience with Universal Design for Learning.
- Experience using an electronic case management system.
- Working knowledge of applicable federal and state laws, policies, regulations and standards (Americans with Disabilities Act Amendment and Section 504).
- Knowledge and experience with computer and assistive technologies; disability practices and procedures.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
- Evidence of success in a teamwork environment.
- Ability to develop and deliver specialized professional consultations and training on assistive technologies.
- Excellent written and verbal communication skills.
- Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, conflicts, and suggestions.
- Ability to prioritize and work on multiple projects.
- Accessibility certifications through organizations such as IAAP (International Association of Accessibility Professionals).
Knowledge, Skills and Abilities
- See Minimum Qualifications.
Special Instructions to Applicants:
Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for hybrid remote work. We intend to hire someone who resides in Ohio, Indiana or Kentucky. Should a candidate currently reside outside of these states, relocation would be expected by date of hire. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.
Advertised: 28 Apr 2023 Eastern Daylight Time
This Organization Participates in E-Verify.