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IT Manager, University of Cincinnati Libraries

Posted: 03/05/2023

Applications must be submitted through the University of Cincinnati website. Please click on the following link >
Current UC employees must apply internally via SuccessFactors >
To view all available openings with the University of Cincinnati please visit >
About the University of Cincinnati 
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff, and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.
About the Health Sciences Library
The Health Sciences Library offers educational services and robust collections to support teaching and learning at the Academic Health Center. The HSL provides a broad range of services from reference and research consultation to class instruction to requesting articles or borrowing materials through an Interlibrary Loan and Document Delivery service.
The IT department of the Health Sciences Library supports the computing needs of students, faculty, and staff, facilitates student exams, provides technical support for enterprise software, and manages resources and services in computer labs, electronic classrooms, and lecture halls.
About the Office of Medical Education
The Office of Medical Education serves the educational needs of over 700 medical students, providing central coordination of the curriculum and ensuring that all operational matters of the MD program are compliant with accreditation standards outlined by the Liaison Committee on Medical Education (LCME). The College of Medicine is part of the Academic Health Center and also serves undergraduate and graduate students as well as resident physicians.
Job Overview
This position oversees and manages all University of Cincinnati College of Medicine online assessments and testing. This position works with faculty on assessment structural design/set-up; scheduling; student registration; administration and scoring of assessments; provides statistical data on each assessment to course directors; provides technical support (including technology evaluations) for medical students; supervises and provides direction and leadership for all Health Sciences Library IT projects; and coordinates the design, installation, configuration, support, and maintenance of Health Sciences Library computer lab and electronic classrooms. This position has joint reporting lines to the UC Libraries Chief Technology Officer and the Health Sciences Library Director.
Essential Functions

  • Supervises and provides direction and leadership for all Health Sciences Library IT projects. 
  • Manages enterprise system container access and use (SSCM, Trellix, Active Directory).
  • Oversees HSL conference rooms and electronic classrooms, including hardware and software upgrades.
  • Manages digital learning equipment, software upgrades, and license renewals.
  • Oversees device support and arranges for loaner computers.
  • Directs library printing services, including wide-scale (poster) printing and WEPA printing kiosks.
  • Maintains department business continuity documentation.
  • Administers and supports College of Medicine online computer-based testing systems (Examsoft, Questionmark, NBME) including exam day support for faculty and students.
  • Generates all exam results and statistical and coaching reports for College of Medicine faculty and the Office of Medical Education. 
  • Writes and maintains training and user documentation and guides. 
  • Manages physical spaces and equipment that are designated for medical students and teaching faculty. 
  • Serves as the Exammaster portal administrator and point of contact. 
  • Creates and supports medical center listservs.
  • Maintains and distributes use statistics; creates annual narrative report regarding the College of Medicine Service Level Agreement and MOU.  
  • Provides information as requested for accreditation needs or other institutional purposes. 
  • Supervises three FTE staff.
  • Hires, supervises, and evaluates student IT workers and IT help desk. 
Required Education
  • Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related field.
  • Eight (8) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Trainings/Certifications
  • Valid driver's license.
Required Experience
  • Four (4) years relevant experience.
  • Previous supervision experience.
Additional Qualifications Considered
  • Previous IT experience in an academic environment.
  • Experience with online testing software, specifically Examsoft and Questionmark Perception.
  • Excellent written, oral, and interpersonal skills.
  • Flexibility in adapting to change.
  • Ability to work independently or as part of a team.
Physical Requirements/Work Environment
  • Office environment/no specific unusual physical or environmental demands.
Application Process
Please complete an online application and upload the required following documents:
  • Cover letter.
  • CV/Resume.
Please use the additional documents option if needed.
Applications must be submitted through the University of Cincinnati website. Please click on the following link >
Current UC employees must apply internally via SuccessFactors >
To view all available openings with the University of Cincinnati please visit >
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
  • Competitive salary range of $60,503.95 - $70,000 dependent on the candidate's experience.
  • Comprehensive insurance plans include medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

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