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Director of Creative Services

Posted: 11/14/2021

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COVID-19 Vaccination Policy:
All employees and students must be fully vaccinated by November 22, 2021. Employees must have received at least the first dose of the vaccine before beginning on-campus employment, be fully vaccinated within 30 days of beginning employment and provide proof of vaccination, unless exempted as provided for in Miami University's COVID19 Vaccination Program and Policy. If you need additional information regarding exemptions, please contact or

Job no: 499525
Department: University Communications and Marketing
Location: Oxford, OH
Work type: Salary Staff
Categories: PR, Media, Graphics, Communications
Status: Full Time
Temporary: No

Job Title: Director of Creative Services
Salary/Grade: Salary
Hours Per Week: 40

Job Summary:
Miami University is looking for its next creative leader. As Director of Creative Services, the successful candidate will be able to lead and impact the University’s brand for years to come. The Director of Creative Services is a versatile manager that transitions well from managing the creative staff while providing creative direction. This person will supervise graphic designers, photographers, and videographers and work closely with web designers and copywriters. The successful candidate must be able to meet deadlines consistently; this means that as a professional, the Director of Creative Services knows how to balance excellence and timelines. This person understands that perfection and excellence are not mutually exclusive and will exceed the University Communications and Marketing partnering clients across the University.

This position is approved for hybrid work (work from home and office). Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.


Duties/Physical Demands:

  • Serve as a strong brand and creative ambassador to the university community, speaking, writing, engaging with campus partners, and creating ongoing reference materials on how to best leverage the strength of the Miami University brand with thought-leadership, training, tips, and best practices.
  • Lead as the authority and steward of the university’s visual brand identity and guidelines, ensuring they are consistently applied and integrated into myriad use cases, applications, projects, and campaigns across the institution.
  • Oversee the review process for materials created both internally and externally.
  • Develop effective strategies to educate and inform internal and external stakeholders on brand standards, promote visual and identity guidelines, and ensure guidelines are up-to-date and responsive to university needs including but not limited to: signage/wayfinding; Athletics; official groups and affiliate organizations; environmental graphics; retail/licensed products.
  • Develop and manage a system of internal approvals and feedback to ensure each designer’s work is vetted at the appropriate levels.
  • Assign and direct work of senior and junior designers to ensure that the team is producing superior creative work, including providing creative direction, training, and coaching, and following up on work results.
  • Lead the creative development process within UCM according to creative briefs and marketing strategies.
  • Direct creative workflow process.
  • Ensure that each project has the right resources (human and financial), so the team can execute appropriately.
  • Attend creative presentations with University partners to explain the creative angle and rationale for each project or campaign.
  • Collaborate with the design team and other University Communications and Marketing areas to vet all creative ideas appropriately.
  • Partner with different departments and offices within UCM to ensure that clients receive the creative solutions they need.
  • Identify/supervise freelancers and other UCM vendors when building capacity is required.
  • Manage all the creative aspects of advertising campaigns and programs.
  • Foster a climate of creativity and collaboration where great ideas can flourish.
  • Integrate creative strategies with marketing plans.
  • Moderate brainstorming sessions.
  • Act as chief art director.

Minimum Qualifications:

  • Bachelor's degree (BFA, multimedia, graphic design) or a similar discipline
  • At least seven (7) years of experience in a design or creative field with a minimum of four (4) years of supervisory experience (experience may be earned concurrently)
  • Brand management experience.

Desired Qualifications:

  • Master’s degree in design or a related field.
  • Two to three (2-3) years of experience in an advertising agency, preferably as a creative director.
  • Ability to interpret analytics and apply data to design work.
  • Comprehensive knowledge of integrated marketing communications

Knowledge, Skills and Abilities

  • Fluency in the Adobe Creative Suite and other computer applications
  • Brand management experience
  • Personnel management


Special Instructions to Applicants:

Please include a cover letter, resume, and portfolio of creative work across multiple media (print, web, digital, traditional).


Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

Benefits Eligible:




A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or (513) 529-3560.

Advertised: 15 Nov 2021 Eastern Standard Time

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