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Job Developer--Refugee Resettlement Services

Posted: 11/10/2021

Catholic Charities Southwest Ohio is currently accepting applications for a Full Time Job Developer with our Refugee Resettlement Program. 


As the official refugee resettlement agency for the Greater Cincinnati area, Catholic Charities Southwestern Ohio has resettled over 12,000 refugees since 1980. Catholic Charities is ready to welcome and support them to rebuild a new life in Greater Cincinnati. There is already a pipeline of refugees fleeing from other countries whom we are resettling, including the Congo, Syria and Sudan. We know Cincinnati is a welcoming and generous community.


Come and join our team!  There is an opportunity for you to participate in our mission for world class compassion and hospitality. As the Job Developer, you will provide employment services for clients served in the Refugee Resettlement Services Program during and following the Resettlement and Placement service period.  Clients include refugees and other immigrants with work authorization. This position coordinates client job placement, employer recruitment and engagement and assists with tailored job training classes to promote client self-sufficiency.


This position will work out of our Cincinnati MidPointe office location (7162 Reading Rd, Cincinnati, OH 45237) normal working schedule is Monday-Friday, 8:30am-4:30-pm, and reports to the Case Management Supervisor.       


CCSWOH offers comprehensive benefits package including group health, dental, vision insurance, 401k employer contribution, employee assistance plan, life insurance, and disability coverage.  Visit to view specifics on group insurance coverage.  Immediate eligibility of 15 days of PTO and 12 paid holidays per year. 


Job Responsibilities:  

  1. Works with targeted businesses and industry to develop potential worksites and employment opportunities for clients. Negotiates work site training agreements or special accommodations.
  2. Conducts direct job placement and interviews in coordination with clients and employers.
  3. Monitors and tracks success following job placement with both refugees and employers in accordance with federal guidelines and serves as a resource to assist with post-placement transition.

{C}4.       Complete intake and assessments on clients assigned to case load within required time frames.

  1. Develop family centered self-sufficiency plans for clients on assigned case load. Assist clients in achieving the targets identified in the plan by working with them to eliminate barriers. 

{C}6.       Develop individual employment plans for adult members of assigned case load that take into account client’s work history, language skills, residence, family status, job market and more.

  1. Ensures case files, both paper and electronic, are kept organized and up to date with the required documentation, documenting the entire client employment process; contributes to time sensitive reports and statistics in accordance with agency guidelines and funding requirements on all services provided.
  2. Completes case notes for all client interactions and ensures information is entered into the program database and the State database systems in a timely manner per documentation policy procedures. 
  3. Serves as primary contact person for employers and maintains database of current and potential business partners.
  4. Contributes information and support for the creation of job training classes and community partnerships that matches local employer needs and promotes job placement for clients with limited English proficiency.
  5. Updates the RSS state webtool weekly for RSS eligible clients.
  6. Organizes, orientates, and utilizes volunteers, mentors and outside presenters as appropriate and necessary.
  7. Assists as needed with barrier removal and client preparation for employment to enhance their job placement potential and employment retention, including transportation training to employment placement.
  8. Assists employers in explaining employment benefits to clients and assists clients in notifying Job and Family Service of changes in employment.
  9. Collaborates with Refugee Resettlement Services staff as needed to ensure that clients are receiving the services they need to achieve their goals.
  10. Attends all appropriate meetings.
  11. Performs other duties as assigned.

Required Qualifications and Skills:

·         Bachelor’s degree in social services, marketing, community relations, business or related field; or equivalent work experience.

·         Must have excellent public speaking and record keeping skills.

·         Ability to work with multicultural caseload and ethnically diverse staff and serve as strong advocate for refugees.

·         Ability to work well in team environment and provide direct client services as needed.

·         Strong communication skills, flexibility and patience is a must.

·         Prior experience with job development, job counseling/training and/or social services provisions.

·         Ability to develop and nurture employer contacts.

·         English required, foreign language skills a plus.

·         Proficient skill in utilization of computer-based client tracking and Microsoft Office.

·         Valid Driver’s License.


Work Environment:

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues


Physical Demands:

Must be able to meet the following physical requirements, with or without reasonable accommodation:

·         Use hands to manipulate, handle, feel, and control items or equipment;

·         Talk to other employees/clients and hear them;

·         See and be able to read, write, and interpret written documents;

·         Occasionally lift and move objects weighing up to 15 pounds.


About Catholic Charities and Organizational Responsibility:

For more than 100 years, Catholic Charities has served the Archdiocese of Cincinnati. Our programs have changed over the years, but our commitment to serve the poor, protect the vulnerable and welcome the stranger has not wavered. Our mission is to Serve, Enlighten and Empower. We serve local families and change local lives.


Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.


Starting pay range for this position is between $18.37-$22.54/hr, depending upon experience. 


How to Apply:

Please email your resume, cover letter and salary requirements Human Resources at  Position will be open until filled.     


Catholic Charities Southwest Ohio is proud to be an affirmative action/equal opportunity employer. M/F/Disabled/Vets.

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