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Manager, Philanthropic Services (Cincinnati Museum Center)

Posted: 11/07/2021

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Manager, Philanthropic Services
Reports to:       Vice President of Philanthropy
Department:     Philanthropy
FLSA Status:    FT, Exempt, salary commensurate with experience, with range beginning at $50,000
The statements below reflect the general details considered necessary to describe the major responsibilities of the identified position and are not to be construed as a detailed description of all the work requirements that may be inherent in the job. An asterisk (*) indicates that this is an essential function of the job as outlined in the American with Disabilities Act.
Position Overview:
The Manager, Philanthropic Services is responsible for planning and delivering on data projects and the optimal use of fundraising applications to better equip the front-line fundraising team to reach their philanthropic goals. The position provides critical support in the management, maintenance, and integrity of prospect data.  In addition, the position will work with the finance department on gift entry, gift management and gift oversight.  
This position should be focused on finding ways to make work easier and more efficient using data and fundraising technology. This role is responsible for leading and executing a comprehensive data health and hygiene program, making sure that our data is defined, updated and accurate.
Responsibilities and Duties:

  • Responsible for the maintenance, training, configuration, and data extraction within our Blackbaud Raiser’s Edge software
  • Understand the needs of the philanthropy team, recommend solutions, and implement solutions accordingly
  • Design and implement solutions for Blackbaud Raiser’s Edge which removes friction between the user and the system
  • Respond to inquiries and prepare concise written reports to determine philanthropic capability, areas of interest, and affiliations
    • Proactively research and uncover new potential leads and donors for frontline fundraising staff within CMC’s philanthropy department
    • Develop segmentation strategies to impact long term fundraising success
  • Champion and lead the effective use, updating and populating of constituent data so that it can be used, consumed, and reported on effectively
  • Maintain a deep understanding of Blackbaud Raiser’s Edge functionality and how it supports fundraising success
  • Help identify new products, methodologies, online databases, and software that will enhance the department’s ability to carry out its tasks in a professional and accurate manner
  • Perform account level reviews and audits to ensure optimal system performance
  • Produce high-quality materials for internal and external use
Qualifications and Experience:
  • Bachelor’s degree required
  • A comprehensive understanding of fundraising operations and a passion for leveraging data and technology to propel results
  • Minimum of 3+ years working in Blackbaud products, with preference given to Blackbaud Raiser’s Edge, and experience in fundraising operations
  • Strong background in data management including bulk updates/data health services
  • A passion for making things easier and more efficient – by asking why, prioritizing solutions and driving projects to success
  • Strong business and technical acumen combined with deep analytical and organizational skills; strong understanding of what drives fundraising success
  • Strong leadership skills and a drive to make a large impact on our organization and fundraising results
  • Excellent communication skills and ability to lead effective meetings with multiple stakeholders; exceptional cross-organization collaboration and leadership skills
Knowledge, Skills & Abilities:
  • Ability to take initiative, work both independently and collaboratively and think creatively to problem-solve
  • Proven effective written and verbal communication skills
  • Must be team-oriented, self-directed, and able to effectively manage priorities and projects
  • Possess a high level of motivation and integrity
  • Demonstrated proficiency in Microsoft Office Suite
Other duties as assigned or required
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