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Better Business Bureau


Non-Profit Organization ManagementBusiness Organizations

About Us

Mission and Vision
An ethical marketplace where buyers and sellers trust each other

BBB’s mission is to be the leader in advancing marketplace trust. We do this by

Setting standards for marketplace trust
Encouraging and supporting best practices by engaging with and educating consumers and businesses
Celebrating marketplace role models
Calling out and addressing substandard marketplace behavior
Creating a community of trustworthy businesses and charities
BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive and equitable marketplace. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

Standards for Trust

BBB Accreditation Standards


Customer Relations Specialist
Category: Administrative, Support & Clerical
Apply now Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB’s Business Profiles. You will be the primary person responsible for taking incoming calls. more
Phone:(513) 421-3015
Fax:(513) 621-0907

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