Rentals Manager - Full-time, Music Hall

ORGANIZATION OVERVIEW: The Cincinnati Arts Association (CAA) is a not-for-profit organization that oversees the programming and management of two of the Tri-state’s finest performing arts venues – the Aronoff Center for the Arts and Music Hall – and is dedicated to supporting performing and visual arts. Built in 1878, designated a National Historic Landmark in 1975, and renovated in 2017, Cincinnati’s Music Hall is among the City’s most recognizable buildings. We are seeking an experienced professional to fill the role of Rentals Manager at our Music Hall location.

POSITION SUMMARY: The Rentals Manager plays a pivotal role in the successful operation and execution of a robust performing arts and events center. The Rentals Managers oversees all aspects of the rental process, from initial rental inquiry to contracting and settlement, balancing revenue generation and fostering long-term relationships with clients and community partners. This position develops and manages Music Hall’s calendar, coordinating all Resident Company bookings, external rentals, and other scheduled activities, and actively pursues venue rental opportunities to maximize revenue potential.

RESPONSIBILITIES: General responsibilities include but are not limited to: be the leader of positive client and guest experiences; serves as the primary point of contact for all venue rental inquiries and client communications; conduct venue tours and site visits for prospective clients; build and maintain strong relationships with Resident Company representatives, local and regional arts groups, community partners and stakeholders, and private clients; implementation of venue contracts and agreement policies and procedures; administrator of the venue’s booking software; manage the master calendar for the venue, optimizing usage and avoiding conflicts; problem-solving and finding creative solutions for client circumstances to meet their objectives; prepare rental estimates and explain rental procedures, expectations, and limitations; finalize negotiations and execute contracts in conjunction with the General Manager; coordinate with Ticketing Department on client ticketing needs; ensure clear communication of client needs in event handoff to Event Manager; collaborate with Operations Team on timely publishing of invoices; coordinate with Finance Department to track deposits/payments, reconciling post-event settlements; assist in the development of sales and marketing materials with the Marketing Department; assist General Manager on pricing strategy and revenue planning; solicit new clients and rental opportunities; represent venue interests at various networking and related events.

QUALIFICATIONS: The ideal candidate must have familiarity with technical theater operations, front-of-house procedures, and union labor environments; sales or revenue-generation experience; proficiency with event management software, databases, and Microsoft Office; excellent written, verbal, interpersonal and customer-service skills; effective relationship building with a broad range of people and diverse stakeholders; exceptionally strong organizational skills and attention to detail; adept time management skills to manage multiple projects and deadlines in a bustling environment. Thrives in both autonomous work and team collaboration; self-motivated and has high initiative, demonstrating significant drive; adaptable and flexible. On-site presence is required. Evening and weekend work as required. Bachelor’s degree and a minimum of five years’ related experience; or equivalent combination of education, training, and experience.

TO APPLY:
Interested candidates may complete an application online at:
https://www.cincinnatiarts.org/about-us/employment-opportunities
Or in person at the Cincinnati Arts Association
Aronoff Center for the Arts (Administrative Offices)
650 Walnut Street
Cincinnati, Ohio 45202