Assistant Manager – Taco Works

Location: 11974 Lebanon Rd, Sharonville, OH 45241
Position Type: Full-Time
Number of Positions: 2

About Taco Works

Taco Works is a modern fast-casual Mexican restaurant focused on serving fresh, handcrafted tacos, bowls, burritos, and street-style favorites. We pride ourselves on quality ingredients, fast service, and a welcoming guest experience. Our team culture is built on respect, accountability, and a commitment to delivering outstanding hospitality.

Position Summary

The Assistant Manager supports the daily operations of Taco Works, ensuring smooth service, consistent food quality, and a positive team environment. This role works closely with the General Manager to lead staff, maintain operational standards, and deliver an exceptional guest experience. The ideal candidate is organized, energetic, detail-oriented, and capable of leading by example.

Key Responsibilities

Operations & Service

• Assist in overseeing daily restaurant operations (opening, shift changes, closing).
• Ensure high-quality food preparation, accurate order execution, and consistent presentation.
• Maintain a clean, safe, and organized front- and back-of-house environment.
• Monitor service flow, guest interactions, and problem resolution.

Leadership & Team Management

• Lead, train, motivate, and coach team members.
• Support scheduling, staffing, and shift assignments.
• Foster a positive and productive work culture.
• Provide on-the-spot coaching and feedback to improve performance.

Customer Experience

• Ensure every guest receives friendly, timely, and high-quality service.
• Resolve customer concerns professionally and promptly.
• Promote a welcoming environment that encourages repeat visits.

Financial & Administrative

• Assist with inventory management, ordering, and waste control.
• Help monitor labor costs, food costs, and operational expenses.
• Ensure cash handling and POS procedures are followed accurately.
• Support record-keeping, compliance, and health department standards.

Safety & Compliance

• Enforce all food safety, sanitation, and hygiene standards.
• Ensure team compliance with health department requirements and company policies.
• Maintain a safe environment for both staff and guests.

Qualifications

• 1–2 years of restaurant leadership or supervisory experience preferred.
• Strong communication and customer-service skills.
• Positive attitude and ability to work in a fast-paced environment.
• Ability to lead by example and motivate team members.
• Comfortable with inventory, scheduling, and basic administrative tasks.
• Flexible availability (evenings, weekends, and holidays as needed).
• Must be able to stand for long periods and lift up to 30 lbs.

What We Offer

• Competitive pay
• Opportunities for growth and advancement
• Training and development
• Employee meal benefits
• Supportive team environment