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Bilingual English and Spanish Patient Register/Front Desk

Posted: 10/06/2024

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Job description
Greet patients as they arrive, schedule appointments by computer, answer the phone, take messages, take payments, and verify insurance as needed.

Responsibilities
  • Greet and direct patients, vendors, and visitors as they arrive in a friendly and professional manner
  • Maintain confidentiality of all employee and patient information
  • Schedule appointments for patients both in person and on the phone; Enter appointment data into scheduling system
  • Register patients when they arrive for their appointment; Verify patient data is correct and up to date
  • Collect and verify insurance information; Collect co-pays and other patient payments when needed
  • Scan documents received from other medical offices; Scan documents into system and enter into patient electronic chart where appropriate
  • Promote efficient, organized and pleasant office operations in the health center, consistent with the mission of CHC to offer care in an atmosphere of dignity and respect
  • Explain practice policies and procedures to patients including HIPAA guidelines; Uphold all practices for the Health Insurance Portability and Accountability Act (HIPAA)
  • Serve as a representative of the health center to the community by communicating in a friendly, caring manner both on the phone and in person

Knowledge, Experience and Skills
  • Bilingual English/Spanish preferred
  • Able to work independently, yet seek resources or assistance when needed
  • Good organizational skills; able to coordinate multiple tasks well.
  • Good communication skills, verbal and written.

Physical Limitations
  • Sitting for long periods, dexterity for computer typing

Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Experience:
  • Customer Service: 1 year (Required)
Language:
  • Spanish and English (Required)
Work Location: In person

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