Bilingual Medical Assistant (Front & Back Office) – Direct Primary Care & Immigration Exams

Location: Florence, KY

 Schedule: Full-Time — alternating weeks:

• Week A: Monday–Friday

• Week B: Tuesday–Friday + ½-day Saturday

About the Clinic

We are a growing BILINGUAL Direct Primary Care (DPC) practice providing relationship-based, preventive, and wellness-focused medical care for individuals and families — along with USCIS immigration medical exams.

Our patients value time, attention, and continuity. We’re seeking a bilingual (English/Spanish) Medical Assistant who is compassionate, detail-oriented, and thrives in a small, mission-driven environment where accuracy and genuine care matter.

Position Summary

This full front- and back-office position blends clinical care, documentation accuracy, and community engagement.
Roughly half the role supports DPC member care and outreach, and half supports immigration medical exams.

The ideal candidate is careful and thorough with documentation (especially USCIS Form I-693), comfortable drawing blood and administering adult vaccines, and enjoys forming long-term patient relationships.

The schedule alternates weekly with another full-time assistant to ensure consistent coverage — including a rotating half-day Saturdays.

Key Responsibilities

Direct Primary Care (DPC)

• Partner with Dr. Villacis to deliver personalized, preventive care for DPC members.
• Room patients, obtain vitals, reconcile medications, and document accurately in the EHR.
• Perform venipuncture and administer adult immunizations safely and efficiently.
• Support wellness, mental-health, and weight-management visits.
• Coordinate DPC renewals, referrals, and patient education.
• Participate in community outreach and health-education activities promoting DPC.
   

Immigration Medical Exams

• Prepare and complete USCIS Form I-693 packets with exceptional care and attention to detail.
• Draw and process lab specimens; ensure vaccine documentation is complete.
• Support the physician during exams and manage follow-up communications.
• Maintain precise records and compliance with all federal and clinic requirements.
   

Administrative & Office Flow

• Answer phones, schedule visits, manage messages, and maintain records.
• Alternate Monday and half-day Saturday coverage per rotation schedule.
• Maintain supplies, equipment, and exam-room readiness.
• Follow HIPAA, OSHA, and CLIA standards.
• Contribute to weekly team huddles and process improvements.

Required Skills & Attributes

• Fluent in English and Spanish (spoken and written) — confident, professional communication.
• Strong attention to detail, particularly with Form I-693 and EHR documentation.
• Skilled in phlebotomy and adult vaccine administration.
• Professional, empathetic, and dependable.
• Organized multitasker who thrives in a collaborative, small-practice setting.
• Computer-literate and eager to learn new software.

Qualifications

• Graduate of an accredited Medical Assistant program preferred.
• Current CPR/BLS certification (or ability to obtain within 60 days).
• Legally authorized to work in the U.S. without sponsorship.
• Must pass background check, drug screen, and pre-employment physical.

Success in This Role Looks Like

• Consistently thorough and accurate documentation for Form I-693 and all clinical records.
• Smooth clinic flow, warm patient interactions, and excellent satisfaction scores.
• Consistent contribution to DPC membership growth through service and outreach.
• Dependable teamwork and reliable alternating-week coverage that keeps the clinic running seamlessly.