Bilingual Family Coach
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Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a Best Place to Work three years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The function of this position is to partner with individuals or families while assisting them in overcoming barriers and setting goals that lead to economic and housing stability. This will occur via appointments, home visitation, and Brighton Center-based group/program activities. This position will be able to serve families with English as a second language.
Job Responsibilities:
- Provide direct services to families experiencing housing instability
- Assess barriers to housing stability and identify appropriate solutions and resources
- Connect families to family support services, financial education, and workforce development programs
- Engage in record maintenance, data entry, and file documentation to ensure program compliance and service delivery
- Build trusting relationships with customers and attend community events
- Maintain and build relationships with community partners
Requirements:
- Excellent customer service skills and a customer-first attitude
- Experience with case management, family-centered coaching, and resource advocacy
- Commitment to cultural competency and a deep understanding of the significance of diversity, equity, and inclusion
- Excellent documentation and verbal communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- A licensed driver and reliable transportation
What we offer:
- Competitive Medical/Dental/Vision Benefits
- Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
- Generous Vacation and Sick Leave
- 11.5 Paid Holidays
- Childcare Discount
- Agency Life and Long-Term Disability Insurance
- Professional Development
- Education Awards
This is a non-exempt position with an hourly wage range of $17 - $18.
If you are interested in this position, please log on to www.brightoncenter.com/careers and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
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Keyword Search Options
(Bilingual, Case Management, Customer Service, Coach)