Spanish Speaking Receptionist

The Legal Aid Society of Greater Cincinnati seeks a full-time Spanish-Speaking Receptionist in our Downtown Cincinnati office to welcome visitors and answer calls from individuals seeking legal help. Legal Aid is a nonprofit law firm. We provide services to low-income persons in seven southwest Ohio counties. Together with our affiliate (Legal Aid Society of Southwest Ohio, LLC), we employ a staff of about 90, including 40 attorneys, 15 paralegals, and management, administrative, and support staff. We are seeking a receptionist to be a welcoming face and voice for our callers in need of help.
 
Visit our website at www.lascinti.org for more information about Legal Aid.
 

POSITION DESCRIPTION AND DUTIES

• Serves as a first point of contact for callers seeking help.
• Screens incoming calls, provide information, and direct calls to the relevant department or staff member.
• Provides clients with information, resources, and referrals based on their needs and inquiries.
• Effectively and courteously handles a large call volume.
• Greets and assists visitors, job applicants, and clients.
• Contributes to reception and intake team effort.
• Assists with administrative tasks as assigned.

REQUIRED QUALIFICATIONS

 
The successful applicant will meet the following qualifications:

• Customer or client service experience
• Excellent communication skills
• Computer competency and experience with Microsoft Office applications
• A fast learner who is organized, flexible, and able to multi-task effectively
• Ability to be an effective team player and also to work independently
• Proficient or better in spoken Spanish 

SALARY AND BENEFITS 

The pay rate for this position starts at $18.70 per hour. Compensation includes excellent health and dental insurance, life and disability insurance, contribution to pension, generous paid time off and other benefits.

HOW TO APPLY

Please email your resume and references to staffing@lascinti.org and note “Receptionist Hiring LAS100-24” in subject line.
 
Interviews will be arranged by Employer.
 

The Legal Aid Society is an Equal Opportunity Employer. We promote a diverse, equitable, and inclusive workplace and we encourage diverse applicants to apply for this position. Legal Aid offers reasonable accommodations in the hiring and employment process. If you need assistance, you may request an accommodation.