Business Operations Support Analyst

Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized for four consecutive years as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on inclusion and belonging.

Purpose
The Business Operations Support Analyst serves as the financial and operational lead for the University's entrepreneurial business units. This position acts as a liaison between Fiscal Operations and various campus departments, including academic units, athletics, event management, and external partners, providing financial oversight, system support, and process improvement.

Primary Duties and Responsibilities

• Manage revenue reporting including preparation and distribution invoices for the Center for Reading Science, CITE, and external University sponsored events.
• Reconcile grant and program budgets, including preparing interim and annual reports for foundations and sponsors.
• Develop and maintain profit and loss statements for entrepreneurial and auxiliary business units.
• Collaborate with program owners and departmental leads to monitor budgets and ensure financial compliance.
• Assist with implementation, configuration, and ongoing support of CRM and financial systems as assigned.
• Research, recommend, and support the implementation of secure and user friendly eCommerce/payment solutions across University departments.
• Monitor accounts receivable and follow up on outstanding payments in coordination with the business/unit or department and the Fiscal Operations team.
• Maintain documentation of processes and controls related to assigned functions, ensuring audit readiness and compliance with University policies.
• Analyze and present financial and operational data to support decision making by program directors and University leadership.

Additional Responsibilities

• Identify and recommend process improvements to enhance efficiency and reduce administrative burden across business units.
• Provide training or guidance to staff and faculty on relevant financial tools and systems.
• Serve as backup support for other Fiscal Operations functions as needed.
• Participate in cross functional workgroups

Primary Contacts

Faculty and staff of the Center for Reading Science, CITE, Athletics, Academic Affairs, Event Management, Fiscal Operations, and other internal stakeholders.

Supervision Exercised: N/A

Supervision Received: Works under general direction toward broadly defined objectives; refers specific problems to the Controller when clarification or interpretation of organizational policies is involved.

Core Competencies

• Strong analytical and problem solving skills
• Collaborative mindset with a service orientation
• High attention to detail and accuracy

Education: Bachelor’s degree

Experience: Relevant professional experience in financial operations or administrative support, typically demonstrated with two or more years in a similar role.

• Experience in higher education or nonprofit financial operations
• Familiarity with grant reporting and compliance
• Knowledge of eCommerce platforms or payment systems

Specialized Skills

Possess strong verbal and written communication skills and be at ease in creating and sustaining interpersonal relationships; proficient in Microsoft Office Suite; maintain a high level of accuracy, consistently reviewing work to detect errors, oversights, or omissions.

Work Environment & Physical Demands

Multiple service hours; computer data input; multiple concurrent tasks with service interruptions; extensive customer contact; strict confidentiality; detailed work.

Benefits

Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Tuition Remission for you and your family.
• 403b Retirement
• Excellent benefits including medical, employer HSA contributions, dental, vision, life, parental leave.
• Generous PTO.
• 16 paid holidays.
• Competitive salaries.
• Opportunity to work in a dynamic and inclusive educational environment.
• Professional development opportunities.

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

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Mount St. Joseph University is an Equal Opportunity Employer