Associate Director

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Job Description Summary
Responsible for overseeing Regional Financial Aid operations, designing, implementing, and evaluating financial aid awareness and financial literacy programs. Coordinate strategic partnerships aimed at FAFSA completion rates. Manage programs that focus on specialized student groups. Provide targeted support, data management, and awarding processes for retention efforts. Coordinate policies and procedures according to federal, state, and university policies.

Essential Duties & Responsibilities:

• Oversee Regional financial aid operations; evaluate and adjust processes to achieve compliance and goals; execute strategies to improve processes, communication, and completion of financial aid requirements.
• Supervise, direct, and develop regional Financial Aid staff.
• Administer regional scholarship review and awarding; monitor funds; review student eligibility; compile and distribute scholarship reports; coordinate scholarship awarding to achieve optimum enrollment and student success.
• Coordinate processing of aid; ensure compliance in verification and financial aid form submissions; ensure department compliance with federal and state guidelines related to student aid programs.
•  Assist with the design, implementation, and evaluation of financial aid awareness and financial literacy programming.
• Increase FAFSA completion rates at Miami University and more broadly in Ohio. Create partnerships with OASFAA and other Universities, and external partners.
• Responsible for working with specialized groups of students, i.e. Miami Access Fellows, Cincinnati Scholars, TEACh, College Promise, Middletown Rising, HamiltonPromise, Say Yes, Cincinnati Scholarship Foundation, College Now Cleveland, Dayton-Montgomery County Scholarship, I Know I Can Founders Scholarship, Evans Scholars
• Increase and assist with retention efforts by working with students, maintaining data, and awarding microgrants.

Minimum Qualifications:

• Bachelor’s Degree, at least 2 years of experience in financial aid, financial literacy, bursar, or other university-related areas; ORAssociate’s Degree and at least 4 years of experience in financial aid, financial literacy, bursar, or other university-related area; OR 6 years of experience in financial aid, financial literacy or bursar related area.

Preferred Qualifications:

• Consideration will be given to candidates with demonstrated knowledge of federal financial aid regulations; 3 years of supervisory experience; and experience with ERP and computer systems. Master's degree; at least 5 years of experience in financial aid, financial literacy, bursar, or related area.

Required Application Documents

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Diversity Statement
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University’s diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.