Assistant Director of Alumni Relations

Apply now

Job Description
The Assistant Director of Alumni Relations will work within a collaborative office environment and will be responsible for planning and implementing alumni engagement initiatives designed to foster lifelong connections between alumni and the university.

This position reports to the Director of Alumni Relations and works with the Academic, National, and Virtual Engagement team within the Miami University Alumni Relations office. The assistant director will contribute to all team goals, with specific responsibility to engage alumni through virtual and digital programming and communication such as online mentorship/career networks, webinars and other online events, email marketing, and other opportunities to engage Miami alumni worldwide.

The ideal candidate will be energetic and innovative, have excellent communication skills, and be able to handle multiple projects and constituents. They will have many opportunities to collaborate with talented people and build relationships across campus and within the division of University Advancement.

Duties/Physical Demands:         

• Coordinates with advancement colleagues and campus partners to provide infrastructure, support, and guidance for virtual and in-person alumni initiatives and events.
• Identifies and trains new volunteer leaders; forms new advisory relationships; stewards existing volunteer leaders.
• Tracks metrics and data points to make strategic business decisions, determine program effectiveness, discover and cultivate opportunities for programmatic collaboration, and produce reports and recommendations. 
• Utilizes social media to further team goals, coordinating with divisional and university social media efforts.
• Represents the Miami University Alumni Association at programs and events as necessary, including events on and away from campus.
• Plans, forecasts, monitors, and maintains annual budgets for assigned alumni programs in consultation with the Director.
• As a member of the virtual engagement team, develops and manages virtual engagement programs, such as webinars and online workshops, that align with the university's mission.
• Helps to grow the database of active digital participants for targeted communication and engagement opportunities.
• Partners with development staff to coordinate and strengthen alumni engagement to build the giving pipeline.

Minimum Qualifications:           

• Bachelor's degree and one to three years of work experience or an equivalent combination of relevant education and/or experience in a non-profit or higher education setting.

Required Knowledge, Skills, and Abilities:

• Ability to provide high-level customer service in person, on the phone or via email.
• Organized and task-oriented with demonstrated problem-solving skills and the ability to manage several projects simultaneously while remaining calm, focused, and productive.
• Ability to work collaboratively with various constituency groups, volunteers, and campus partners.
• Willingness to work evenings and weekends as needed and travel regionally, nationally, and internationally on a limited basis.
• Strong communicator with excellent written, verbal, and social media skills. Will have an eye on the current digital environment and an interest in or experience with marketing trends.
• Strong understanding of and commitment to customer service. 
• Knowledge of customer relationship management (CRM) systems (e.g., Banner, Salesforce, NeonCRM) and email marketing platforms (e.g., Mailchimp, Constant Contact, Anthology).

Preferred Qualifications:            

• Experience with Miami University systems or general knowledge of Miami University.
• Experience in a non-profit or higher educational setting.
• Experience in alumni programming.

Required Application Documents

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Diversity Statement
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University’s diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.