Network Associate

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Job Description Summary
Serve at an entry level with supervision, responsible for the implementation and support of network systems and integrated technical systems in support of Miami University’s academic, research and business missions. Install and support structured cabling and video distribution systems.

Job Description
DUTIES:

• Actively engage in and help promote a service excellence approach throughout IT Services.
• Actively pursue trends in the industry and professional development activities.
• Perform other related duties and responsibilities as required or assigned.
• Assist in the planning and design of network systems in accordance with university standards.
• Assist in the installation and support of network systems.
• Provide onsite support and installation of network systems.
• Install structured cabling and campus video distribution systems.
• Under supervision gather and assemble field information for the design of campus video distribution and structured cabling systems according to university standards.
• Monitor and maintain equipment and adequate environmental conditions in telecommunication spaces.
• Gather and assemble field information for documentation.
• Under supervision, maintain documentation and databases for network systems, or campus video distribution or structured cabling systems.
• Recommend upgrades based on technical trends or changes in structured cabling systems.
• Serve as team member, active participant and contributor for IT initiatives and projects.
• With supervision assist and support new installations and movement of remote locations throughout Miami University including structured cabling systems or network systems or wan circuits.
• Provide applicable desktop assistance for LAN connectivity issues.

MINIMUM QUALIFICATIONS:

• Bachelors degree in Computer Systems, Engineering or related field earned by date of hire. (OR)
• Associates degree in Computer Systems, Engineering or related field earned by date of hire and 2+ years experience installing structured cabling systems or basic network experience. (OR)
• 4+ years experience installing structured cabling systems or basic network experience.

PREFERRED QUALIFICATIONS:

• Experience installing structured cabling and video distribution systems support and problem resolution.
• Basic experience in the administration of network systems
• Good oral and written communication skills.  Ability to learn and adapt to new environments.
• Ability to drive service vehicles for onsite support.
• Basic exposure to incident and change management procedures
• Preferred Industry Certifications: BICSI Installer or Technician

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Preferred Industry Certifications: BICSI Installer or Technician

Additional Position Information (if applicable)

• This position is open only to individuals authorized to work in the United States on an indefinite basis. This includes U.S. citizens, lawful permanent residents (green card holders), asylees, and refugees. Individuals holding temporary work authorization (e.g., F-1, J-1/J-2, H-1B/H-4, L-1/L-2, OPT) are not eligible.
• Eligible candidates must currently reside in, or be willing to relocate to, Ohio, Kentucky, or Indiana within 90 days of position acceptance.

Required Application Documents

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.